1. Scope

This Policy applies to all digital services offered by AstuteCarAssistant, including:

  • The AstuteCarAssistant mobile application (iOS and Android)

  • The AstuteCarAssistant web platform (www.astutecarassistant.com)

  • Backend services operated via Supabase, Google Cloud Platform, and YouTube API integrations

By using our application or website, you consent to the data collection and processing practices described herein.

2. Information We Collect

We collect both personal and non-personal data to improve functionality and user experience.

2.1. Information You Provide Voluntarily

  • Account registration data (name, email address, password)

  • Uploaded content such as car photos, audio recordings, and inspection notes

  • Billing and payment data (processed through secure third-party payment providers)

  • Support messages or survey responses

2.2. Information Collected Automatically

  • Device type, operating system, and browser information

  • IP address, country, and app version

  • Usage analytics (e.g., time spent, interaction patterns, crash logs)

  • Cookies and local storage for session management

2.3. Audio and Image Data

When you record or upload audio (e.g., engine sounds) or images (e.g., car inspection photos), these files are securely stored in our Supabase private storage and are used only for diagnostic or analytical purposes within the app.

3. Why We Collect Data

We collect data to:

  • Provide and improve our AI-based car assistant services

  • Train and enhance fault-detection and maintenance models

  • Personalize recommendations and reports

  • Handle payments and subscriptions

  • Respond to customer support inquiries

  • Send optional updates or promotional information (only with consent)

4. Data Retention

Your personal data will be retained only as long as necessary to:

  • Provide active services and maintain your account

  • Fulfill legal and regulatory obligations

  • Support research and product improvement (in anonymized form)

  • Comply with contractual or consent-based retention limits

Users may request deletion of their data at any time (see Section 10).

5. How We Use and Share Information

AstuteCarAssistant may use collected data to:

  • Deliver app features and analytics

  • Improve model accuracy and personalization

  • Provide customer support

  • Ensure service integrity and security

We may share limited data with trusted service providers (e.g., Supabase, Google Cloud, RevenueCat, payment processors) strictly for operational purposes.
All partners are bound by confidentiality and data protection agreements and cannot use your data for their own purposes.

We do not sell or trade personal data under any circumstances.

6. YouTube API Services

AstuteCarAssistant uses YouTube API Services to process vehicle-related videos and extract audio content (when authorized by the user).

  • By using these features, you agree to be bound by the YouTube Terms of Service.

  • AstuteCarAssistant’s use of data from Google APIs adheres to the Google API Services User Data Policy, including the Limited Use requirements.

  • You may revoke AstuteCarAssistant’s access to your YouTube data anytime through your Google Account Security Settings.

  • For more information on how Google handles data, please review the Google Privacy Policy.

7. Data Security

We use a combination of technical and organizational measures to protect your data, including:

  • Encrypted data transmission (SSL/TLS)

  • Role-based access control in Supabase

  • Regular security audits

  • Secure authentication (JWT-based session handling)

  • Compliance with applicable GDPR and data protection laws

Only authorized employees and contractors who require access to perform their duties are granted permission to handle personal information.

8. Your Rights (GDPR Compliance)

If you are located in the European Union or a jurisdiction offering similar rights, you have the right to:

  • Access your personal information

  • Request correction or deletion

  • Withdraw consent

  • Object to data processing

  • Request data portability

You can exercise these rights by contacting us at privacy@astutecarassistant.com.

9. Children’s Privacy

AstuteCarAssistant does not knowingly collect personal data from children under the age of 13.
If such information is discovered, we will delete it immediately.
Parents or guardians who believe a child has provided information can contact privacy@astutecarassistant.com to request deletion.

10. Unsubscribe / Data Deletion

Users can opt out of promotional emails or request complete data deletion by contacting support@astutecarassistant.com
Please note that deleting your account will permanently remove all stored personal data, media, and preferences.

11. Links to Other Websites

Our app and website may contain links to third-party services (e.g., car data APIs, payment gateways).
AstuteCarAssistant is not responsible for the privacy practices of these external platforms.
We encourage users to review their respective privacy policies.

12. Updates to This Policy

AstuteCarAssistant may update this Policy periodically to reflect legal, technical, or business changes.
We will notify you via email or in-app alert when material updates occur.
The latest version will always be available at www.astutecarassistant.com/privacy-policy.

13. Contact Us

If you have any questions or concerns regarding this Privacy Policy or how your data is handled, please contact us:

Email: info@astutecarassistant.com
Website: astutecarassistant.com